Presented October 27, 2009, at a meeting of the Atlanta chapter of the Society for Technical Communication
Referenced resources
- What is user-centered design? from Usability Professionals Association
- Tribes: We Need You to Lead Us by Seth Godin
- Conversation and Community: The Social Web for Documentation by Anne Gentle
- STC Atlanta’s Usability Workshop, which will occur on November 14, 2009 for only $25 (includes lunch)
- STC Content Strategy SIG, organized by Rahel Bailie
3 Comments
Thanks for mentioning my book, Will! With a green starburst and all.
Impressive presentation – with very important takeaways. Well done.