• Building emapthy with user stories
    Posted on 6th October 2009

    Building emapthy with user stories

    As a user experience designer in the agile world, my job is as much about influencing my team's DNA to include best practices for UX design as it is about actually designing. I stumbled on one powerful method for doing that--tying user research and user stories together using personas.

  • Lessons from leading scrum: It’s not a race.
    Posted on 6th August 2009

    Lessons from leading scrum: It’s not a race.

    Sprint after sprint, I watched my team commit to a reasonable amount of work and then utterly fail to deliver it. Turns out, a team's not much of a team without a shared goal.