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Posted on 25th October 2009
#ProTips: Twitter’s collected wisdom on usability testing
I asked my Twitter friends what one tidbit of wisdom they'd share with someone new to usability testing. Their responses provide great insights on planning and facilitating usability tests.
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Posted on 31st July 2009
Conversation and Community: The Social Web for Documentation is out now
Anne Gentle's new book, Conversation and Community: The Social Web for Documentation is all about how social media can transform technical documentation into a two-way street of collaboration between companies and their customers.
