Facing Uncertainty
With change of any significance comes uncertainty. Uncertainty is never fun, but it doesn't have to be crippling.
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With change of any significance comes uncertainty. Uncertainty is never fun, but it doesn't have to be crippling.
Posted by Will Sansbury
Modern politics tells us to forget diversity and focus exclusively on inclusion, but fixating on inclusion without first addressing underrepresentation actually leads to less inclusive workplaces.
Posted by Will Sansbury
When we needed to demonstrate that our century-old company was still innovating, I quipped that we could just show people by building a product in real time at our customer conference like some technological zoo exhibit. Nobody seemed to realize I was joking.
Posted by Will Sansbury
In the chaos of early adulthood, a friend's wise word—protect your margins—became my secret to finding peace amidst the overwhelm.
Posted by Will Sansbury
In the pursuit of speed, many organizations stumble—not from a lack of effort, but from the pressure to rush.
Posted by Will Sansbury
Returning to my writing roots revealed a truth: the journey of creation starts with a single, imperfect step—daring to make a mark on the blank page.
Posted by Will Sansbury
After decades in tech, exhaustion and escapist fantasies set in—but despite the challenges, my career has always been about one thing: people. As diversity, equity and inclusion come under assault, I continue to fight for people.
Posted by Will Sansbury
Leaders, it’s time for some tough love: accountability, communication, and respect are not just expectations for others, but for you, too.
Posted by Will Sansbury
Effective hiring goes beyond filling positions; it's about building relationships and ensuring a positive experience for every candidate.
Posted by Will Sansbury
Charismatic laborers may save the day, but true leaders build a future. Sustainable progress thrives not on heroics, but on empowering teams and creating lasting systems.
Posted by Will Sansbury
A framework I created to explain how managers still have a huge role to play in coaching Agile teams' performance
Posted by Will Sansbury
Just as a successful garden requires preparation and the right conditions to thrive, true leadership is about cultivating an environment where innovation and growth can flourish.
Posted by Will Sansbury
Cascading communication is like a flawed game of telephone: everybody hears a message, but did they hear the right message?
Posted by Will Sansbury
Great leaders don’t just react to exceptions—they redesign systems to prevent them. Progress comes from refining workflows, not just playing whack-a-mole with disruptions.
Posted by Will Sansbury
Authentic leadership isn’t just about being genuine—it’s about being humane. Leaders must balance their authority with empathy, bridging the gap between their humanity and the power they hold.
Posted by Will Sansbury
Save those encouraging notes and emails in a 'For Bad Days' folder. When imposter syndrome hits, pull it out and let those kind words remind you that you are great at what you do.
Posted by Will Sansbury
How I've learned to protect time for deep thinking and doing
Posted by Will Sansbury
Many leaders view their job as creating thrust behind the organization (read: "sense of urgency"). I don't see it that way.
Posted by Will Sansbury
Every leader should prioritize the power of language in their interactions. Using phrases that convey vulnerability, openness, and empathy can transform a team's culture.
Posted by Will Sansbury
Even in the face of disheartening transformations, the connections forged and the values instilled continue to ripple through time, reminding us that our legacies are built in the space between human beings.
Posted by Will Sansbury
Great leaders know when to embrace uncertainty outside their teams but prioritize creating clear paths and shared goals within, ensuring everyone moves forward together.
Posted by Will Sansbury
Leadership is built on beliefs, lessons, and experiences—big and small—that shape how we guide others. Here’s a collection of truths I hold about leading people, from embracing imperfection to cultivating clarity, empathy, and courage.
Posted by Will Sansbury
People's names matter, and it's worth taking the time to get them right.
Posted by Will Sansbury
Declaring calendar bankruptcy every now and then is a good thing.
Posted by Will Sansbury
Buying our first house was a dream come true, but it quickly turned into a costly lesson about ignoring problems. What we thought was an insurmountable expense turned out to be a simple solution, teaching me the importance of recognizing and challenging limiting beliefs.
Posted by Will Sansbury
With change of any significance comes uncertainty. Uncertainty is never fun, but it doesn't have to be crippling.
The unfortunate truth is that with any change of significance, there is a period where questions far outnumber answers. Here’s my unsolicited advice on how to survive those seasons of uncertainty.
Try not to make assumptions or speculate. Human brains don’t like gaps in information, and we have a wonderful ability to invent things to fill in blanks. When you are entering a season that, at least for a while, will have many blanks, be careful with the stories you tell yourself to fill those gaps.
Be as patient as you can. Those gaps in information that we don’t like? They tend to make us antsy. In the world we all live in right now, more uncertainty is especially hard to take. But there’s no avoiding it… in most cases, the only way out is through, so be as patient as your circumstances allow you to be.
Be careful of reactive responses. Change has a way of pushing us into our lizard brains. That’s normal and ok, but try not to let the lizard brain drive for very long. Every time I’ve made a decision out of heightened emotion, I’ve regretted it. Give yourself space and time to digest what you learn before you decide how to respond to it.
Be there for each other. Doesn’t matter if the other side of change is paradise or purgatory, the messy middle is never comfortable. So when you’re in the midst of uncertainty, lean on the people you trust. Uncertainty is no match for the power of humans in community.
Keep perspective. Especially with changes in your professional world, it can feel like your identity is being challenged. But, I promise you, you are more than your job. A lot more. When your professional world cannot or will not validate you, find your sense of purpose and meaning elsewhere. Make art. Volunteer. Learn swing dancing. Write. Find yourself—and your value—somewhere other than work.
All of this, of course, is much easier said than done. The good news about change is that it is always transitory. It will eventually come to an end, and—one way or another—life will stabilize again.
Go grab a folder (a real one, the manila kind) and label it “For Bad Days.” Stick it in the file drawer of your desk (or, if you’re one of those nomadic types,...
I have seen so many leaders spend their days playing whack-a-mole with exceptions—unforeseen events that disrupt their workflow and force them into a reactive stance. These...